This website collects cookies to deliver better user experience. Cookie Policy
Accept
Sign In
The Wall Street Publication
  • Home
  • Trending
  • U.S
  • World
  • Politics
  • Business
    • Business
    • Economy
    • Real Estate
    • Markets
    • Personal Finance
  • Tech
  • Lifestyle
    • Lifestyle
    • Style
    • Arts
  • Health
  • Sports
  • Entertainment
Reading: Journey Troubleshooter: Lufthansa messes up flight, gives unsatisfactory refund
Share
The Wall Street PublicationThe Wall Street Publication
Font ResizerAa
Search
  • Home
  • Trending
  • U.S
  • World
  • Politics
  • Business
    • Business
    • Economy
    • Real Estate
    • Markets
    • Personal Finance
  • Tech
  • Lifestyle
    • Lifestyle
    • Style
    • Arts
  • Health
  • Sports
  • Entertainment
Have an existing account? Sign In
Follow US
© 2024 The Wall Street Publication. All Rights Reserved.
The Wall Street Publication > Blog > U.S > Journey Troubleshooter: Lufthansa messes up flight, gives unsatisfactory refund
U.S

Journey Troubleshooter: Lufthansa messes up flight, gives unsatisfactory refund

Editorial Board Published February 17, 2025
Share
Journey Troubleshooter: Lufthansa messes up flight, gives unsatisfactory refund
SHARE

DEAR TRAVEL TROUBLESHOOTER: I’m writing on behalf of myself and my journey companion about our current extremely unsatisfactory expertise with Lufthansa’s flight cancellation and rescheduling insurance policies. Lufthansa canceled, rebooked, then canceled and delayed our flights on each ends of our trip.Christopher Elliott, the Journey Troubleshooter 

Our outbound flight from New York to Delhi was delayed, and we missed our connecting flight to India. Lufthansa finally rebooked us on one other airline however solely provided us a $15 meal voucher, which wasn’t even sufficient to purchase a meal in New York. We had a delay of virtually 24 hours.

On our return flight, Lufthansa switched planes and didn’t have room for us. As a substitute, they rebooked us on a flight by Frankfurt, Germany, and we skilled a 6-hour delay.

In response to Lufthansa’s web site, we’re entitled to compensation if we arrive at our ultimate vacation spot with a delay of greater than 3 hours. It additionally guarantees compensation if we’re denied boarding, which we have been on our return flight. On the naked minimal, Lufthansa ought to refund the $322 in seat project charges we paid.

We may have flown far more cheaply on one other airline however selected Lufthansa due to its status. Are you able to assist?

— Emily Weir, Florence, Massachusetts

ANSWER: Perhaps you need to have taken one other airline, as a result of Lufthansa clearly didn’t reside as much as its status in your flights to and from Delhi.

A part of the issue is that it’s not instantly clear which airline client protections apply to your flight. It’s true that Lufthansa says it’ll compensate you for denied boarding and delays, however these are European Union guidelines that solely apply to tickets the place the origination or vacation spot is throughout the EU.

In your flight from New York to Delhi, United States client safety legal guidelines apply. These say that if the airline can get you to your ultimate vacation spot, and also you settle for the rebooked flight, it owes you nothing extra.

Nonetheless, your seats … nicely, that’s one other story. You paid for a reserved seat in your flight and didn’t get it. You’re proper; on the naked minimal, Lufthansa owes you a refund for these.

Your case falls right into a grey space on the subject of customer support. Clearly, each of your flights didn’t go as you had hoped or as Lufthansa had meant. When this occurs, your finest guess is to barter a goodwill gesture then and there in actual time.

Ask for a resort voucher, an additional meal voucher, frequent flier factors or something a consultant is allowed to supply on the time. After your flights finish, getting something will probably be tough — if not inconceivable.

I contacted Lufthansa in your behalf. With out remark, the airline refunded you $61 — a disappointing conclusion to your case.

For extra journey protection within the Bay Space and past, comply with us on Flipboard.

 

TAGGED:flightLufthansamessesoffersrefundtravelTroubleshooterunsatisfactory
Share This Article
Twitter Email Copy Link Print
Previous Article Ametora: How To Gown With Japanese Type | Fashion Ametora: How To Gown With Japanese Type | Fashion
Next Article Commerce dangers add ‘uncertainty’ at the same time as Canada’s housing begins rise: CMHC – Nationwide Commerce dangers add ‘uncertainty’ at the same time as Canada’s housing begins rise: CMHC – Nationwide

Editor's Pick

California dwelling of lacking child’s mother and father searched; father has served time for youngster cruelty

California dwelling of lacking child’s mother and father searched; father has served time for youngster cruelty

San Bernardino County sheriff’s investigators on Sunday, Aug. 17, searched the house of the mother and father of the infant…

By Editorial Board 9 Min Read
Farmer Needs a Spouse: John Sansone and Claire Dinette Break up!
Farmer Needs a Spouse: John Sansone and Claire Dinette Break up!

Studying Time: 2 minutes It's sadly over for one more actuality tv…

4 Min Read
Meri Brown Hints at “Accusations, Heartbreak” in Instagram Publish
Meri Brown Hints at “Accusations, Heartbreak” in Instagram Publish

Studying Time: 3 minutes Meri Brown seems to be going via it…

5 Min Read

Oponion

Commerce dangers add ‘uncertainty’ at the same time as Canada’s housing begins rise: CMHC – Nationwide

Canada wins bronze at world wheelchair curling championships – Nationwide

Descrease article font dimension Improve article font dimension Canada defeated…

March 8, 2025

Theranos Founder Holmes Is Denied a Bid for New Trial

TechFederal judge who oversaw her criminal-fraud…

November 8, 2022

Metropolis festivals, shelters trim beef and add veggies for the local weather

Creamy kale Caesar salad and Ghanaian…

February 16, 2025

Facebook to Halt Work on Instagram Kids Version

Facebook Inc. said it would suspend…

September 27, 2021

‘Is not going to tolerate unlawful entry’: US embassy amid Indian pupil handcuffing row; warns on visa misuse | India Information

Picture credit: X/@SONOFINDIA US embassy in…

June 10, 2025

You Might Also Like

Cristian Arango and Preston Judd rating objectives, San Jose Earthquakes beat Dynamo 2-1
U.S

Cristian Arango and Preston Judd rating objectives, San Jose Earthquakes beat Dynamo 2-1

HOUSTON (AP) — Cristian Arango and Preston Judd every scored a purpose on Saturday night time to assist the San…

1 Min Read
Kurtenbach: Jake Moody’s newest misses ought to seal his 49ers’ destiny
U.S

Kurtenbach: Jake Moody’s newest misses ought to seal his 49ers’ destiny

SANTA CLARA — Jake Moody missed one other kick on Saturday. It needs to be his final miss in a…

7 Min Read
Casey Schmitt’s large day in Milwaukee helps SF Giants snap four-game shedding streak
U.S

Casey Schmitt’s large day in Milwaukee helps SF Giants snap four-game shedding streak

Going through one of many high pitchers within the majors, the Giants proved that typically, endurance will be the answer…

4 Min Read
Bay FC makes historical past at Oracle Park with “The Show,” bringing record-breaking crowd to San Francisco
U.S

Bay FC makes historical past at Oracle Park with “The Show,” bringing record-breaking crowd to San Francisco

SAN FRANCISCO — In case you can’t win, you'll be able to at the very least entertain.  Bay FC was…

6 Min Read
The Wall Street Publication

About Us

The Wall Street Publication, a distinguished part of the Enspirers News Group, stands as a beacon of excellence in journalism. Committed to delivering unfiltered global news, we pride ourselves on our trusted coverage of Politics, Business, Technology, and more.

Company

  • About Us
  • Newsroom Policies & Standards
  • Diversity & Inclusion
  • Careers
  • Media & Community Relations
  • WP Creative Group
  • Accessibility Statement

Contact

  • Contact Us
  • Contact Customer Care
  • Advertise
  • Licensing & Syndication
  • Request a Correction
  • Contact the Newsroom
  • Send a News Tip
  • Report a Vulnerability

Term of Use

  • Digital Products Terms of Sale
  • Terms of Service
  • Privacy Policy
  • Cookie Settings
  • Submissions & Discussion Policy
  • RSS Terms of Service
  • Ad Choices

© 2024 The Wall Street Publication. All Rights Reserved.

Welcome Back!

Sign in to your account

Lost your password?