Hawaiian Airways days into new coverage that would trigger vacationers to lose out on cash

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Hawaiian Airways is days into implementing a brand new “no-show” coverage that would doubtlessly trigger vacationers to lose out on cash.

The airline put the coverage in place final Thursday for individuals who have a confirmed reservation however don’t board their ticketed flight. “We’ll cancel your flight reservation and all continuing and return flights,” Hawaiian Airways stated in an announcement revealed on their web site.

Moreover, no-show company won’t be able to make use of the cash or miles spent on non-refundable fares as credit score in the direction of a future flight. 

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The Hawaiian Airways brand is displayed on the check-in space at Los Angeles Worldwide Airport on Dec. 4, 2023 in Los Angeles. (Mario Tama / Getty Photographs)

To forestall folks from forfeiting all fares related to nonrefundable tickets, the airline reminds those who they will modify their reservations on-line or by contacting its reservations division by calling 1-800-367-5320.

The airline says on their web site that they perceive that “life happens,” and those that are already on the airport however miss their flight could have choices and are instructed to contact an airport customer support agent on the kiosks or check-in counter for assist.

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A Hawaiian Airways Firm brand is seen displayed on a smartphone display with the emblem additionally displayed within the background. (Romain Doucelin/SOPA Photographs/LightRocket / Getty Photographs)

A Hawaiian Airways Airbus A320 departs from Harry Reid Worldwide Airport en path to Honolulu on March 15, 2025 in Las Vegas. (Kevin Carter / Getty Photographs)

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The brand new coverage applies to all non-refundable tickets bought within the U.S., with no exemptions for HawaiianMiles or Mileage Plan Elite members.

“Changes and cancellations on refundable tickets are based on the fare agreement for those tickets at the time of ticketing. Please review your fare rules,” Hawaiian Airways stated. 

Ticker Safety Final Change Change % ALK ALASKA AIR GROUP INC. 53.65 +0.67
+1.26%

Hawaiian Airways didn’t instantly reply to a FOX Enterprise request for remark. It was acquired by Alaska Airways in September 2024, which has the same no-show coverage.