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The Wall Street Publication > Blog > Lifestyle > Main airline says buyer information leaked after cyberattack
Lifestyle

Main airline says buyer information leaked after cyberattack

Editorial Board Published October 13, 2025
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Main airline says buyer information leaked after cyberattack
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Former NSA hacker David Kennedy joins ‘Mornings with Maria’ to debate hacking group ‘Scattered Spider’ focusing on the airline business forward of the July 4th weekend and the CIA declassifying a evaluation of the 2016 Russia election interference probe. 

Australia’s Qantas Airways stated that it was one in all a number of corporations whose buyer information was posted on-line following a July cyber incident that impacted tens of millions of consumers.

The foremost airline stated in an announcement that it is working with cybersecurity specialists to research what information was a part of the discharge. The airline additionally stated it has a courtroom order in place to stop the stolen information from being accessed, seen, launched, used, transmitted or revealed by anybody, together with third events.  

The airline carried out extra safety measures reminiscent of elevated coaching throughout its groups and strengthened system monitoring and detection ever because it detected “unusual activity” on a third-party platform utilized by a Qantas airline contact heart, which holds service information for six million folks, in July. 

HACKERS TARGET INSURANCE GIANT IN ONGOING INDUSTRY CYBER SPREE

After discovering the incident, the airline issued issues {that a} “significant” quantity of buyer information was stolen. It additionally alerted prospects about what particular private information may have been impacted. 

Main airline says buyer information leaked after cyberattack

A Qantas Airbus A330 plane lands. (Qantas)

Nonetheless, the airline confirmed following that evaluation that bank card particulars, private monetary info and passport particulars will not be held on this system. Frequent flyer accounts, passwords, PINs and log-in particulars weren’t impacted. 

NOTORIOUS HACKER GROUP SETS SIGHTS ON AIRLINE INDUSTRY IN ALARMING SECURITY THREAT

Qantas stated on Sunday that there was no change to this info. 

The corporate stated it’ll proceed to supply updates on its web site and thru its buyer assist line, the place it says prospects have ongoing entry to specialist identification safety providers.

Qantas Airways Ltd. signage at Sydney Airport

Qantas Airways signage at Sydney Airport in Sydney, Australia. (Brendon Thorne/Bloomberg by way of Getty Photographs)

The July cyberattack on Quantas comes days after U.S. officers warned {that a} infamous cybercriminal group was focusing on the airline sector.

CYBERATTACK HITS MAJOR AIRLINE, UP TO 6M CUSTOMER PROFILES EXPOSED

The FBI posted on X final week that the cybercrime group “Scattered Spider” depends on “social engineering techniques, often impersonating employees or contractors to deceive IT help desks” to grant entry to techniques and steal delicate information for extortion. 

The group regularly entails strategies to bypass multifactor authentication (MFA), reminiscent of convincing assist desk providers so as to add unauthorized MFA units to compromised accounts. 

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“They target large corporations and their third-party IT providers, which means anyone in the airline ecosystem, including trusted vendors and contractors, could be at risk,” the FBI wrote.

TAGGED:AirlinecustomercyberattackDataLeakedmajor
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