Zelle community ends money switch companies on standalone app

Financial institution of America Chairman and CEO Brian Moynihan talks anticipating coverage and regulation modifications, the financial future in 2025, financial institution development, fee trajectory and funding into synthetic intelligence.

Zelle community ended money switch companies on its standalone software Tuesday, redirecting customers to the over 2,200 banks and credit score unions already providing its companies as a substitute.

When trying to register on the app, customers are met with a message stating it is “no longer available for sending and receiving money.”

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“You will be able to log in until August 11, 2025,” the pop-up continues, “but not send or receive money. To continue using Zelle®, please enroll through one of the more than 2,200 mobile banking apps that offer Zelle®.”

The Zelle app’s hallmark money switch companies shut down Tuesday. (Thiago Prudencio/SOPA Photographs/LightRocket through Getty Photographs / Getty Photographs)

Solely 2% of Zelle customers had been nonetheless making money transfers via the standalone app as of Tuesday. The overwhelming majority entry the fee community via their most well-liked monetary establishments.

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Regardless of not being usable for monetary transactions, the Zelle app stays out there and accessible. Nonetheless, it is going to be spending the remainder of its lifespan as a shopper training platform and listing of banking apps that provide its companies.

Zelle shows a notice redirecting customers to their monetary establishments’ on-line banking platforms upon sign-in. (Screenshot)

Launched in 2017, Zelle shortly grew to become one of many largest payment-processing apps available on the market, with a consumer base north of 151 million folks. 

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Most of its customers, who already entry Zelle via on-line banking, shall be unaffected by the app’s shutdown, the corporate famous within the October launch.