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The Wall Street Publication > Blog > Lifestyle > United flight sure for China turns round to U.S. after pilot forgets passport: ‘Fully unacceptable’
Lifestyle

United flight sure for China turns round to U.S. after pilot forgets passport: ‘Fully unacceptable’

Editorial Board Published March 26, 2025
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United flight sure for China turns round to U.S. after pilot forgets passport: ‘Fully unacceptable’
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A United Airways Boeing aircraft rotated midflight and landed in Sydney, Australia on Monday. (Credit score: New York Aviation/LOCAL NEWS X/TMX)

A United flight sure for China over the weekend made a fast U-turn to the US when one of many pilots forgot their passport, based on the airline.

United flight 198 was scheduled to depart from Los Angeles and arrive in Shanghai, however the Boeing 787-9 returned to San Francisco Worldwide Airport as an alternative to get replaced with a “new crew.”

UNITED AIRLINES APOLOGIZES TO WOMAN WHO SAYS CREW ASKED HER TO REMOVE SON’S VENTILATOR: REPORT

In an announcement shared with FOX Enterprise, United Airways wrote, “United flight 198 from Los Angeles to Shanghai landed at San Francisco International Airport as the pilot did not have their passport onboard.”

United flight sure for China turns round to U.S. after pilot forgets passport: ‘Fully unacceptable’

U.S. Passports on an American Stars and Stripes flag. (iStock / iStock)

“We arranged for a new crew to take our customers to their destination that evening. Customers were provided with meal vouchers and compensation,” the airline added.

UNITED INCREASES AIRPORT LOUNGE FEES TO COUNTER OVERCROWDING

It’s unclear the worth of the meal vouchers or the compensation supplied to passengers presently as FOX Enterprise is awaiting response from the airline.

United Airlines plane at Las Vegas airport

LAS VEGAS, USA – JANUARY 10: A United Airways Boeing 777-222(ER) plane at Las Vegas’ Harry Reid Worldwide Airport, a busy air journey hub in Paradise, Las Vegas, Nevada, United States, on January 10, 2025. (Photograph by Artur Widak/NurPhoto through Ge (Artur Widak/NurPhoto through Getty Photos / Getty Photos)

“UA198 diverted to SFO because the pilot forgot his passport? Now stuck 6+ hours. Completely unacceptable,” wrote Singh. “[United], what compensation are you offering for this total mishandling?”

The flight had 257 passengers onboard and 13 crew members.

GET FOX BUSINESS ON THE GO

In accordance with web site FlightAware, the flight departed LAX at 1:54 PM PDT and landed at 5:52 PM CST.

TAGGED:boundChinacompletelyflightforgetspassportpilotturnsU.SunacceptableUnited
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