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The Wall Street Publication > Blog > Lifestyle > Obtain a textual content saying you owe a toll fee? It is a rip-off
Lifestyle

Obtain a textual content saying you owe a toll fee? It is a rip-off

Editorial Board Published February 12, 2025
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Obtain a textual content saying you owe a toll fee? It is a rip-off
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Examine Level Software program head of engineering Mark Ostrowski encourages customers to verify their hospitality, lodge or airline accounts to make sure they’re in ‘good hygiene.’

Individuals are getting hit with toll assortment scams regardless if they’ve pushed by a toll plaza and even personal a automobile. 

Fraudsters have been attempting to steal delicate info from victims by smishing texts, claiming that they owe cash for unpaid tolls. The messages will sometimes direct customers to a hyperlink and alert them that they should pay “overdue toll charges” with a view to keep away from late charges. 

Smishing is when a scammer sends malicious messages to the sufferer although quick texts to persuade them into giving out delicate info. 

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In some circumstances, the fraudster is pretending to be from E-ZPass. In a single message, seen by FOX Enterprise, the textual content claimed there have been “excessive late fees” on a invoice that wanted to be paid by Feb. 12. The message additionally directs the sufferer to click on a hyperlink. 

The Federal Commerce Fee (FTC) issued a warning that this tactic is much extra harmful than simply dropping cash.

“Not only is the scammer trying to steal your money, but if you click the link, they could get your personal info (like your driver’s license number) — and even steal your identity,” the FTC mentioned in a earlier assertion.

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Scammers aren’t simply focusing on acquainted corporations like E-ZPass, both. They’re “pretending to be tolling agencies from coast to coast and sending texts demanding money,” the company mentioned in a warning discover final month. 

Toll booth signs

Money and E-ZPass indicators on the New Jersey Turnpike. (Jeffrey Greenberg/Common Pictures Group through Getty Pictures / Getty Pictures)

The FBI has additionally issued warnings about this rip-off, given the variety of complaints that rolled into its FBI Web Crime Grievance Heart. In April 2024, the FBI mentioned the middle obtained over 2,000 complaints in a single month alone reporting smishing texts representing street toll assortment companies from at the very least three states, indicating that the rip-off could also be transferring from state to state.

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Right here is how one can defend your self, in keeping with the FTC: 

1. Don’t click on on any hyperlinks or reply to sudden texts. “Scammers want you to react quickly, but it’s best to stop and check it out,” the FTC mentioned.

2. Examine to see if the textual content is legit by reaching out to the state’s tolling company utilizing a telephone quantity or web site they acknowledge.

3. Delete undesirable textual content messages. The FTC says customers ought to use their telephone’s “report junk” choice to report undesirable texts to their messaging app or ahead them to 7726 (SPAM). 

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