WASHINGTON—Amazon.com Inc. founder Jeff Bezos and Chief Executive Andy Jassy can’t avoid testifying in an investigation related to the company’s Prime membership program, the Federal Trade Commission said late Wednesday.
Amazon last month asked the FTC to cancel subpoenas issued to Messrs. Bezos and Jassy, arguing that they aren’t steeped in the details of Prime’s sign-up and cancellation processes, which is the investigation’s focus. The FTC’s staff began the probe in March 2021, examining whether the company deceived customers into signing up for Prime and didn’t provide a simple way to cancel the program’s recurring charges, according to the order issued Wednesday.