FedEx Warns of Shipping Delays as Omicron Hurts Staffing

Severe winter storms around the country, including at its main air hub in Memphis, Tenn., are also posing challenges, FedEx said, adding, “The health and safety of our team members is our top priority.”

FedEx is enacting contingency plans to minimize service disruptions, including diverting packages for its Ground division to deliver.

The notice shows the strain that the highly transmissible Covid-19 variant is having on employers across the country. Passenger airlines have been hit hard, canceling 1,000 flights for 13 consecutive days.

FedEx has struggled throughout the past year to adequately staff its vast delivery network due to the pandemic and tight labor market, which required the company at times to reroute hundreds of thousands of packages each day to locations with enough workers.

Company executives said last month that higher pay, more paid time off, flexible scheduling and other incentives has helped FedEx to attract and retain enough workers to staff operations during the busiest time of the year.

The other large carriers say that the newest variant hasn’t had an impact on service levels.

“Call-outs are not impacting our ability to serve our customers,” a United Parcel Service Inc. spokesman said Friday. UPS planned to hire 100,000 seasonal workers to work during the peak shipping season, which runs through the end of January, and many are still in their roles.

UPS requires workers with symptoms such as fevers or respiratory symptoms to seek medical treatment. “We do not want them to come to work if they are sick,” the spokesman said.

A spokeswoman for the U.S. Postal Service said that while it wouldn’t provide details on positive Covid-19 cases, “I can assure you that the Postal Service does have resources in place, including adequate staffing, to meet the service needs of our customers.”

Write to Paul Ziobro at [email protected]