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Capital One stated it’s experiencing a technical outage that is maintaining clients from getting funds.
The difficulty is tied to a third-party vendor and is “temporarily impacting some account services, deposits, and payment processing for portions of our consumer, small business, and commercial bank,” the financial institution posted on X.
The corporate posted a follow-up message saying it’s actively working with the seller to resolve the difficulty and restore companies.
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“We know it’s important to have your money when you need it, so we apologize for any inconvenience this is causing, and we appreciate your patience while we work to get this resolved,” the corporate wrote as complaints began to stack up on the social media platform.
The Capital One Financial institution emblem is seen on a constructing in Manhattan, New York, on July 6, 2024. (Beata Zawrzel/NurPhoto through Getty Photographs / Getty Photographs)
By 1 p.m. Thursday, there had been almost 1,700 outages associated to Capital One, in line with Downdetector.
One person on Downdetector posted about not getting paid, and one other posted about not gaining access to an app.
“It’d be nice to get paid. I’m hungry,” one other posted.
FOX Enterprise reached out to Capital One for remark.
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It is the newest blow to the monetary establishment, which is being sued by the Client Monetary Safety Bureau (CFPB) for allegedly deceptive clients by not notifying them of account choices that paid increased rates of interest.
Prospects make a transaction at a Capital One ATM in Miami on Feb. 19, 2024. (Joe Raedle/Getty Photographs / Getty Photographs)
The federal authorities’s client watchdog claims Capital One’s practices meant tens of millions of consumers missed out on a collective $2 billion they might have made in curiosity funds.
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“We are deeply disappointed to see the CFPB continue its recent pattern of filing eleventh-hour lawsuits ahead of a change in administration,” Capital One stated in a press release. “We strongly disagree with their claims and will vigorously defend ourselves in court.”
