Google is striving to show the effectiveness of its AI assistant. Simply days after showcasing buyer success tales and integrating Google Gemini to Workspace, the tech large continues to take care of its momentum. TechRepublic attended the invite-only Gemini at Work occasion on Sept. 26 on the industrial-chic Pier 57 workplace in New York Metropolis to get a more in-depth take a look at the AI assistant’s capabilities.
Gemini is greatest at summarization, not so good at creativity
The demonstrations on the Gemini at Work occasion revealed that Gemini performs greatest when people have already outlined the parameters of a mission. Gemini for Workspace integrates seamlessly throughout the platform, dwelling in a sidebar.
SEE: Google’s AI Overviews places Gemini within the ubiquitous search engine.
The AI struggled with specificity. Google’s supposed demonstration was a pitch deck a couple of espresso store’s fall menu. I requested Gemini to draft some advertising copy for the espresso store, particularly referencing parts of New York Metropolis life. The ensuing copy was imprecise. Town identify was current however included no different landmarks or references to New York’s distinct tradition. Asking Gemini to slim the textual content to speak about Brooklyn’s Prospect Park space produced photos of espresso in mugs relatively than related outcomes.
Prompting typically takes a number of tries to get proper, however I don’t assume human entrepreneurs with real-world data of their buyer base can get complete tasks from Gemini. Google is conscious of that. Disclaimers abound about Gemini being a artistic writing device, not an arbiter of info. Lots of the buyer tales illustrate this level.
Extra Google information & suggestions
Gemini prospects use AI as a place to begin
Andrew Larson, chief expertise and data safety officer at accounting software program firm FinQuery, was one in every of many shoppers who examined Gemini. He stated that his firm desires to leverage the expertise to “reduce our toil, all those mundane, kind of low-thought tasks.”
His builders double-checked Gemini’s work and validated it themselves. In the meantime, Gemini helps scale back repetitive or rote duties and free individuals as much as have “innovative or big light bulb moments,” Larson stated.
Colin Wilkinson, engineering supervisor at Etsy, stated his staff requested Gemini for prime buyer issues, recurring points, and the way typically they get tickets that want escalation. This helps product groups reply to suggestions quicker.
“It’s like having an advisor, a consultant or a mentor even,” Mark Cuban, “Shark Tank” investor and, most just lately, co-founder of pharmaceutical firm Value Plus Medicine. Cuban was a visitor speaker on the occasion.
VM and GM of Google Workspace Aparna Pappu interviews investor Mark Cuban at Google’s Pier 57 location in New York on Sept. 26. Picture: Megan Crouse
VM and GM of Google Workspace Aparna Pappu interviews investor Mark Cuban at Google’s Pier 57 location in New York on Sept. 26.
His tackle working with AI was cynical, saying “You can curse at it, you can call it names, it doesn’t matter.” Cuban introduced AI as an alternative choice to hiring extra individuals, with the additional advantage AI can’t speak again — a grim take a look at the function of an assistant, maybe.
Nonetheless, Google has a doubtlessly profitable subject to fill, with 10 million present Workspace prospects who may doubtlessly purchase a Gemini add-on. Google desires to teach these potential prospects as a lot as attainable — lots of the attendees of the occasion have been executives or small enterprise homeowners, some new to AI.
“It’s really important for the workforce of tomorrow to know these skills,” stated VP and GM of Google Workspace Aparna Pappu.
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